Websites, consultancy & support

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How we work with you

Every project is scoped around what your business needs to achieve, then quoted as a single, clear price. You invest in results and the work it takes to get there.

Get in touch

Our process

Delivering successful outcomes

With a structured approach to every project, we reduce the confusion and help deliver a successful outcome

  • 1. Get in touch

    Fill in the contact form with a few details about your business and what you're looking to achieve. We'll take a look and get back to you.

  • 2. Triage call

    If it looks like a good fit, we'll set up a free 15-minute call to understand what you're trying to achieve. No pitch, just a straight conversation about where you'd start.

  • 3. Formal Proposal

    Once we understand the scope, we put together a formal proposal and scope of work, priced to what we've agreed.

  • 4. Design & Development

    Here we work through a UX/UI design and after gaining your approval, we build the site into the browser.

  • 5. Testing & QA

    We test everything on the development version of your site and make sure it all works as it should.

  • 6. Delivery & Launch

    We get your website live and out to the world, and let Google know so your new site can be found.

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Cost

A straight answer on cost

We don’t publish fixed packages, because no two businesses need the same thing.

Once we understand your goals and scope, we give you a single, clear quote for the work, with no hourly surprises. You’re paying for the result, and what it takes to get you there.

The honest answer to “how much?” is: let’s have a conversation, and we’ll tell you.

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Build, Run, Grow: as much or as little as you need

Build

A website built to turn visitors into enquiries. The hub everything else runs on.

Run

Hosting, security and monthly care that keep your site fast, safe and looked after.

Grow

Get found and bring in enquiries: local visibility on Google, plus content and SEO over time.

The Digital Roadmap

When you need a deeper plan

Some projects are more involved: a bigger build, a migration, something bespoke. For those, we run a Digital Roadmap.

We dig into your brand, your ideal customer, your search landscape and your content, and you walk away with a complete plan: a customer profile, a brand and content plan, keyword research, and a clear path to build from. It’s yours to keep, whether you build with us or not.

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More about the Digital Roadmap →
Questions

Everything you need to know before you start

Clear answers about building with Etch component families, pattern sections, and the layout library.

Will you write the content for us?

Your words matter as much as the design.

If you’ve taken part in one of our Digital Roadmap workshops, then we will have enough information to fully position your website with you ideal client in mind. This means we can work with you to write up the content your website needs.

If you prefer, you can bring in a professional copywriter as part of the project. We also have contacts in our network that are professional copywriters if you’d like that option.

You can supply your own, or write it yourself if you’re confident.

What about photography and images?

Good images make a real difference. We can bring in a professional photographer. This our recommended option.
We can work with your own images but the quality of those images need to be to a high standard with high resolution versions available.

As an alternative we can source licensed stock or generate AI images, depending on what the project needs.

When will I be on page one of Google?

Publishing a site isn’t enough on its own. Google ranks sites that are genuinely useful, trustworthy and well-built. If search visibility matters to you, we build it in from the start. That’s what Grow is for.

Are there ongoing costs?

Once your site is live, we host and look after it on one of our care plans. If you want help getting found and bringing in leads, that’s Grow.

Let's make something great. Together.

Tell us more about your project